I received the phone in excellent condition (and ordered a “good” one), screen is perfect and the rest of it seems perfect too. I received a good charging cable and usb plug with it. Also, this seller did install a screen protector/tempered glass -I read one review that said about the phone they received "why not just add tempered glass?", It does take some skill to put those suckers on well and to make sure that the entire perimeter adheres, so I get it, but if you're going to do it, do it right or why bother? It's a small thing, I'm not upset about it, just putting it out there.