FAQ

FAQS

Why we have selected Sell Smart For Cash as the name of our business?

We have selected this name as we are committed to offer our customer the most appropriate and competitive price for their used and old gadgets.

So be smart, make a smart decision and select Sell Smart For Cash to get enough cash for your old and used gadgets!

What promises are made by Sell Smart For Cash?

We work for the satisfaction of our customers. We consider our self-best in providing the required services to our customers. Satisfaction of our customer is the first priority for us. We stand by our promises!!!

Do I need to pay any amount as postage charges while sending my phones?

In case you are trading two phones with us, we can provide you a facility of FreePost that won't cost you a penny. But if you are supposed to send us more than 2 handsets you can make multiple sales of 2 handsets. If you want to know about more options available to you regarding posting, you can refer to the posting instructions we have on our leaflet that you will get along with the sales pack

If you send a very valuable handset to us and it does not reach us, we are not held liable for it. In such cases you must send your valuable device to us through a registered post to ensure the safety.

What stuff shall I send along with my handset?

You just need to send us your phone along with battery as well as if you have accessories and box . But for brand new phones you have to send its box, all accessories.

Stolen or Lost Devices and Mobile Phones

It is a criminal offense to sell a stolen or lost mobile phone and device. Sell Smart for Cash strongly adhere to the code of practice "End Theft Mobiles Recycling" which is set by National Mobile Phone Crime Unit and Home office.

To ensure that we don't purchase any lost items, we will inquire IMEI/Serial number of all devices and mobile phones on checkMEND (www.checkmend.com)

Packaging and Postage Service

Including the free post service we offer several posting options to our users. For postage of upto two at a time we will provide you with the facility of free post service.

We recommend using special delivery that is safe secure and insurance cover upto 500.00 . In case your phone / device is lost or damaged during the transits process.

For the assurance of successful and safe delivery, the phones and devices shall be packed keeping the instructions in mind.

We don't, in any circumstances, take the responsibility of non delivery or damage of your postage except when we have arranged courier collection ourselves. So it is highly recommended to send the valuable devices or phones through registered post

Return Policy

In case of a revised offer being offered for your mobile phone(s) and you are not happy to accept, we are happy to return the mobile phone(s) back to you without any delay. The customer shall have to pay the returning delivery charges..

First Class Royal Mail Recorded Delivery provides a tracking number as well as compensation of up to 50.00 in case of any loss or damage in the post. Please note, SellSmartForCash does not accept any responsibility for non-delivery/loss or damage of mobile phone(s) being returned back to customer and will not offer any additional compensation apart from what Royal Mail provides.

Please contact us if you wish to have your mobile phone(s) returned back to you through Royal Mail Special Delivery, which provides a compensation of up to 500.00 in case of any loss or damage in the post, you are responsible to cover the delivery charges of 6.99.